ReTreat Privacy Policy

ReTreat takes its responsibilities towards the security of your information seriously.

ReTreat has developed a privacy policy in order to demonstrate its firm commitment to the privacy of your data and to comply with data privacy law. ReTreat is committed to safeguarding the privacy of your data whilst providing a personalised and valuable service. ReTreat is also IOC registered.

This privacy policy applies to all “personal data” as defined in the General Data Protection Regulation (GDPR) . In this privacy policy, personal data is also referred as “data”, “information” or “personal information”.

Personal information Collected

ReTreat collects personal information from you in order that the services it provides can be offered as effectively as is possible. The only personal information ReTreat routinely collects is:

1. your name; 2. your address; 3. your email address; 4. your phone number (mobile and/or home) 5. your job title 6. your medical history: 7. your lifestyle

ReTreat collects this information from you during your first consultation and may update or add to this information during further treatments.

This information will be kept for 3years or as long as ReTreat Insurance company requests.

How ReTreat use your information

ReTreat uses the information held about you only for the following purposes:

1. providing its services to you;
2. responding to queries from you;

This information will be kept for 3 years or as long as ReTreat’s insurance company requests.

Legal Basis for processing

Your data is used on the basis of you consenting to it’s use for the purpose outlined and because it is in ReTreat’s legitimate interests and the client’s reasonable expectations to do so in delivering the service requested.

Disclosures

ReTreat will not pass your information to any third party except:

1) If ReTreat is required to disclose information by:
• the police
• any regulatory or government authority
• a court of law

ReTreat will inform you of any such order or request for disclosure as soon as reasonably practicable after ReTreat receives it, unless ReTreat is prohibited by law from doing so or it is not reasonably practicable to do so.

Marketing

ReTreat may also use the information you provide to keep you up-to-date and tell you about its products and services; this may include details about promotions, special offers, products, appointments and other services. ReTreat will not sell, trade or rent your personal information to others.

ReTreat will allow you to choose whether you would like to be contacted for this purpose and the way you would like be contacted (for example, by post, e-mail, telephone). ReTreat will only contact you using your chosen method(s) and of course, you can change your preferences or opt-out of receiving further marketing communications at any point.

Change to Privacy Statement

If ReTreat changes its Privacy Policy, the amended Privacy Policy will be posted on its website and the revised Policy will take effect once posted. Your continued use of ReTreat’s website after the posting will signify your agreement to the new terms.

How is personal privacy protected?

ReTreat takes its responsibilities towards all its personal information very seriously and has robust security and data protection compliance measures in place to make sure your personal information is protected against unauthorised or unlawful disclosures or accidental or unlawful loss.

What happens if you are unhappy about how ReTreat uses your personal information?

In the first instance you should get in touch with ReTreat via the contact options within its website.

Accessing Your Records

If at any stage you would like to check the information held at ReTreat about you please send an email request.

If you have any requests concerning your personal information or any queries with regard to these practices please contact ReTreat by e-mail.

Your ‘Right to be Forgotten’

All of ReTreat’s clients have the ‘right to be forgotten’ (personal data removed from its system).

If at any stage you would like your data to be removed please send an email request.

Your ‘Right to Rectification’

If you find that the information we hold about you is inaccurate or incomplete, please send an email request.

Cookies

What are Cookies?

Cookies are tiny files which contain a small amount of data specific to the site visitor and the website. Cookies are temporarily stored on your computer when you browse through the pages of ReTreat’s website and are required for certain features of its website to work. Please note that none of the cookies on our website can cause harm to your computer and no personally identifiable data is stored within them.